If you started the return process online we ll be in touch.
Directv cable box return.
For samsung directv ready tvs enter 54000.
Check out local authorized dealers in your area below or shop online now.
Directv requires all customers to return the box through the mail using a box sent from the company.
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On your remote press and hold the mute and select buttons.
Be sure to give us an email or mailing address where we can contact you about your return.
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Attach the prepaid shipping label to the return kit.
Claim based on 2001 2020 acsi surveys of customers rating their own tv provider s performance.
If we send you a return kit.
Directv receivers are designed to deliver unrivaled tv enjoyment whether you choose the standard model hd 3d dvr or the state of the art directv genie.
Directv is also 1 in customer satisfaction over other major cable providers so enjoy the ultimate entertainment experience with confidence.
Give the kit to your mail carrier or drop it off at a post office.
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Otherwise chat with us or call 800 288 2020 to get started.
Enter the appropriate manufacturer s code.
Tell the representative that you want to send the box back to the company and your reason and request a pre addressed shipping box and directions to send the box back to the company.
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Stop when the green light at the top blinks twice.
Call directv s customer service number which is 800 531 5000.
Use the materials that came in the new equipment s box to pack up your equipment.
Check your spam folder if you don t see our email in your inbox.
We ll tell you the best way to return your equipment at no cost.
If we include a prepaid label in your new equipment s box.
No major subscription cable tv provider ranked higher than directv.
It s easy to get the directv system that s right for you.
If you don t see your tv or device listed use the code lookup tool to find the 5 digit code.