Direct Energy Llc Reviews

63 reviews of direct energy they have problems getting payments posted to customer s accounts when you make your payment online on their website.

Direct energy llc reviews.

The payment had already cleared my bank account a few days previously. Direct energy is one of north america s largest retail provider of electricity natural gas and home and buisness energy related services. Direct energy is one of north america s largest retail provider of electricity natural gas and home and buisness energy related services. They came by my house told me they were checking on my rates and that they should have been lowered earlier in the year.

Based in houston direct energy is a subsidiary of centrica it also is one of the largest retail power suppliers in north america giving nearly 4 million customers in deregulated markets across 12 states and the district of columbia the power to choose from a variety of rate plans. The overall rating of the company is 2 4 and consumers are mostly dissatisfied. 12 reviews of direct energy beware of this company. Direct energy was first mentioned on pissedconsumer on apr 03 2008 and since then this brand received 731 reviews.

After several attempts to file a complaint and resolve the unethical charges with this company and directly with sulma office of the president i am filing consumer complaints with online sources. Look elsewhere do not fall for this scam stay away. I will pay my bill online before the due date and then several days later get a robo call from them saying i needed to pay my bill. Direct energy services llc.

So after several phone calls and looking at 12 months of reviews i discovered direct energy was billing me exorbitant amounts each month. This is a multi location business. They are mis leading and will take whatever means possible to get you to switch from your local energy supplier without you even knowing. They re business model is based on a scam.

Experience low rates excellent customer service and start saving today. Direct energy ranks 44 of 746 in utility category. Several years ago i was scanning around and looking for an electric company that i could afford and so i heard about direct energy by word of mouth. Recent recommendations regarding this business are as follows.